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Key Risks and Mitigation Strategies
STARLUX Airlines has established a systematic risk assessment framework and holds regular cross-departmental risk management meetings to comprehensively review industry trends and potential operational risks. For identified high-risk areas, the company formulates mitigation measures, continuously tracks progress, and ensures that risks remain within controllable levels, thereby reducing potential impacts on finance, reputation, and operations.
Risk Categories and Mitigation Measures
| Type of Risk | |
|---|---|
| Operational & Strategic | A comprehensive supply chain management system has been implemented, covering contract management and supplier evaluation. Standardized procedures and digital systems are adopted to ensure consistency and reliability in service quality. |
| Corporate Governance | A dedicated unit reviews regulatory updates, formulates relevant guidelines, and conducts compliance training, such as regulatory courses for cabin crew and intellectual property management certifications, to strengthen compliance awareness across the company. |
| Financial | The finance department works closely with operational units to establish a robust financial risk assessment mechanism. Regular monitoring is conducted through a price variation review system to ensure the accuracy and transparency of financial reporting. |
| Flight Safety | Advanced aviation management systems, such as the CMGS crew scheduling system and fatigue monitoring modules, are deployed. Professional training for flight personnel is also reinforced to safeguard flight safety. |
| Information Security | A comprehensive cybersecurity protection system has been established, including intrusion defense, firewalls, and virus detection mechanisms. Regular cybersecurity training ensures system integrity and the protection of customer data and privacy. Furthermore, STARLUX has obtained ISO 27001:2022 (Certification validity period: 2024/06/11~2027/06/10) and ISO 27701:2019 (Certification validity period: 2024/06/11~2027/06/10) certifications. |
| Human Resources | Regular workforce assessments, salary benchmarking, and a comprehensive training system support a solid talent development framework. Equal emphasis is placed on workplace safety and employees’ physical and mental well-being. |
| Environmental Sustainability | The company has adopted a full environmental management policy, conducts regular emergency drills, and enforces energy-saving and carbon-reduction measures to demonstrate its commitment to sustainability. |
| Others | Close monitoring of global political and economic developments, as well as compliance with international regulations, enables the company to adapt swiftly and mitigate the impact of external uncertainties on operations. |