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Employee Diversity and Equal Opportunity
STARLUX commits to adhering to international human rights conventions such as the “Universal Declaration of Human Rights’, the “United Nations Global Compact”, the ‘International Labour Conventions, and the United Nations Guiding Principles on Business and Human Rights”, upholding the spirit and fundamental principles of human rights protection, and strictly complying with labor-related laws and regulations in the locations where the Company operates. We oppose all forms of discrimination, are committed to promoting diversity and inclusion, protect labor rights, and firmly prevent practices such as child labor and human trafficking. At the same time, STARLUX has established and strictly implements a corporate human rights policy to ensure that human rights values are upheld throughout its operations.
To create a fair and friendly work environment, STARLUX promotes a “DEI” workplace culture, emphasizing Diversity, Equity, and Inclusion. We have established comprehensive personnel management regulations to ensure that performance evaluations and promotions are based on work performance and development potential, without any differential treatment or discrimination on the basis of gender, sexual orientation, race, age, marital status, religious beliefs, appearance, or physical or mental disabilities. In addition, the Company respects labor rights, safeguards freedom of association and the right to collective bargaining, cares for disadvantaged groups, and ensures that no child labor is used, strictly preventing any form of forced labor and employment discrimination. Employment, working conditions, remuneration, benefits, training, evaluations, and promotion opportunities are implemented fairly and equitably. In 2025, STARLUX did not receive any reports or findings of discrimination, child labor, or forced or compulsory labor.
To further strengthen human rights protection, the Company has established a “Complaint Filing Responsible Unit” and provides an independent complaint filing mailbox (wecare@starlux-airlines.com) and a dedicated personnel phone line at +886-3-260-1800 Ext. #7101 or #7103. A safety reporting mechanism is also incorporated into the Company’s safety management system to ensure that issues related to occupational safety, employee relations, information security, and personal data protection can be promptly reported and addressed through confidential and secure channels. In 2025, STARLUX did not receive any human rights-related grievances and did not encounter any incidents of discrimination based on ethnicity, gender, religion, political affiliation, sexual orientation, or workplace bullying.
Occupational Health Services and Promotion Activities
STARLUX implements five comprehensive labor health protection plans based on the Occupational Safety and Health Act and PDCA cycle management. These plans address human factor hazards, abnormal workload-induced diseases, job-related illegitimate acts, maternal health, and heat hazards.
| Projects | Service Recipients | Performance |
|---|---|---|
| Human Factor Hazard Prevention Plan | All employees of the company. | In the current year, a musculoskeletal symptom questionnaire was administered alongside annual health checkups as an early identification tool for ergonomic hazards. A total of 8 individuals received scores necessitating consultation; consequently, the Medical Affairs Office arranged one-on-one professional consultations and assessments with physicians. Based on specific job duties and symptom profiles, the physicians provided ergonomic improvement recommendations and self-care guidance. |
| Maternal Health Protection Plan | Female colleagues in their reproductive age with physiological cycles and fertility. | For employees who are pregnant or within one year postpartum, the Medical Affairs Office arranges for physicians to conduct health risk and work suitability assessments. A total of 75 consultations were completed this year; following these interviews, all individuals received personalized health guidance, and the results along with relevant precautions were provided to their respective unit supervisors. |
| Abnormal Workload-induced Disease Prevention Plan | Colleagues at risk of overwork and stress due to shift work, night shifts, and long hours. |
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| Prevention Plan for Job-related Illegitimate Acts | All employees of the company. |
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| Heat Hazard Prevention Plan | Colleagues exposed to high outdoor temperatures during their duties. |
On May 7, 2025, the “Checklist of Preventive Measures for Outdoor Operations in High Temperature” was distributed to units with potential heat hazard risks due to outdoor work, and the inspection results indicated full compliance. On June 13, 2025, the Company conducted heat hazard prevention training for 1,534 employees potentially exposed to heat risks, with all participants passing the subsequent assessment. In accordance with the Guidelines for the Prevention of Heat Hazards from High Temperature Operations, health assessment surveys were distributed. From the high-risk group, 112 individuals were identified for consultation, and follow-up appointments with doctors were also arranged to assess their fitness for duty in outdoor heat-hazard environments, thereby mitigating the risk of heat-related injuries due to underlying health factors. |
| Regulations Governing the Safety and Health Management of Middle-aged and Elderly Workers | Applicable to employees aged 45 and above | For the current year, there were a total of 23 cases, and comprehensive evaluation of personal health risks and current workplace demands was conducted. The results indicated that all individuals were fit to remain in their original positions, and physicians provided personalized health education and guidance based on their specific needs. |
Health Promotion Services and Programs
To build a friendly, healthy, and safe workplace, STARLUX continues to promote various health services and promotion programs for all employees, ensuring their physical, mental, and spiritual well-being, thereby enhancing employee identification and cohesion with th Company and continuously creating competitive advantages for the Company.
| Initiative | Performance |
|---|---|
| Step Challenge |
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| Eye Examination |
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| Cancer Screening | The event invited a medical team to provide on-site screenings, including cervical smears, mammography, oral mucosa examinations, and fecal occult blood tests, in order to encourage employees to proactively monitor their health and enhance overall participation, which further demonstrated the Company’s commitment to employee well-being. A total of 160 participants participated in the event. |
| First Aid Drill |
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| Influenza Vaccination | The Company invited doctors and nurses from medical institutions to administer influenza vaccines on-site. Prior to vaccination, physicians conducted health assessments to provide convenient and flexible vaccination options, thereby enhancing accessibility and encouraging participation. A total of 311 employees participated in the event. |