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Employee Diversity and Equal Opportunity
STARLUX commits to adhering to international human rights conventions such as the “Universal Declaration of Human Rights’, the “United Nations Global Compact”, the ‘International Labour Conventions, and the United Nations Guiding Principles on Business and Human Rights”, upholding the spirit and fundamental principles of human rights protection, and strictly complying with labor-related laws and regulations in the locations where the Company operates.
STARLUX promotes a “DEI” workplace culture, emphasizing Diversity, Equity, and Inclusion. We have established comprehensive personnel management regulations to ensure that performance evaluations and promotions are based on work performance and development potential, without any differential treatment or discrimination on the basis of gender, sexual orientation, race, age, marital status, religious beliefs, appearance, or physical or mental disabilities.
To further strengthen human rights protection, the Company has established a dedicated grievance channel, providing an independent grievance email (wecare@starlux-airlines.com) and a dedicated personnel phone line at +886-3-260-1800 ext. 6799
Occupational Health Services and Promotion Activities
STARLUX implements five comprehensive labor health protection plans based on the Occupational Safety and Health Act and PDCA cycle management. These plans address human factor hazards, abnormal workload-induced diseases, job-related illegitimate acts, maternal health, and heat hazards.
| Projects | Service Recipients | Performance |
|---|---|---|
| Human Factor Hazard Prevention Plan | All employees of the company. | In 2024, a total of 19 individuals with musculoskeletal symptoms rated at 3 or above on the “Musculoskeletal Symptom Survey” were provided with health education and case management during the annual physical examination. |
| Maternal Health Protection Plan | Female colleagues in their reproductive age with physiological cycles and fertility. | In 2024, there were a total of 27 individuals under protection who, after interviews by occupational health service physicians, were all assessed as Level 1 management, deemed fit for their original work, provided with personal health guidance, and whose interview results and related precautions were communicated to their unit supervisors. |
| Abnormal Workload-induced Disease Prevention Plan | Colleagues at risk of overwork and stress due to shift work, night shifts, and long hours. | In 2024, an overwork survey was conducted alongside the health checkups to form a comprehensive assessment to identify high-risk groups for cerebrocardiovascular diseases. The assessment identified 3 individuals at high risk, 251 at moderate risk, and 362 at low risk. Health management was conducted according to each risk classification. |
| Prevention Plan for Job-related Illegitimate Acts | All employees of the company. | In July 2024, an investigation was initiated, and 24 primary units completed the investigation. There were no significant incidents of illegal acts reported in the investigation results for the year 2024. |
| Heat Hazard Prevention Plan | Colleagues exposed to high outdoor temperatures during their duties. | On April 22, 2024, the “High Temperature Outdoor Operations Hazard Prevention Measures Checklist” was distributed to outdoor employees in the Maintenance Div. (EMD), Ground H andling Div. (GHD), and other relevant units. The checklist results met all assessment items. On May 13, 2024, heat hazard prevention education and training were conducted, with a total of 1,282 employees completing the training. |
| Regulations Governing the Safety and Health Management of Middle-aged and Elderly Workers | Applicable to employees aged 45 and above | In 2024, a questionnaire survey was conducted alongside the health examinations for 41 cases. After interviews with physicians, all were assessed as healthy with no abnormalities and fit for their original work, and were provided with personal health guidance. |
Health Promotion Services and Programs
To build a friendly, healthy, and safe workplace, STARLUX continues to promote various health services and promotion programs for all employees, ensuring their physical, mental, and spiritual well-being, thereby enhancing employee identification and cohesion with th Company and continuously creating competitive advantages for the Company.
| Initiative | Performance |
|---|---|
| On-site Health Consultation Service | In 2024, a total of 350 employees in the medium- to high-risk categories were scheduled for one-on-one on-site health consultation services. |
| Health Promotion Activities | In 2024, an analysis of health checkup report data showed that the five major abnormal items were all concentrated in “three highs” (hyperlipidemia, hypertension, and hyperglycemia). |
| Employee Physical Examination | In 2024, a total of 662 employees participated in the annual health checkup, with items and frequency exceeding regulatory requirements. |
| Employee Pressure Management and Care | In 2024, the health checkup covered both flight and ground staff, with a total of 616 employees completing the overload analysis. |
| Friendly and Healthy Workplace | Blood pressure monitors are installed in each office to enable employees to measure their blood pressure at any time. To support the needs of employees of childbearing age, a comfortable and well-equipped breastfeeding room has been established, furnished with a dedicated refrigerator, sofa, and other amenities, with access control in place to ensure privacy and security, and maintained by designated personnel. |